SPADA 31 TOULOUSE ADELPHITE PAR CVH - Toulouse

Prit Singh

J'y suis allé pour obtenir une information importante et j'ai essayé de communiquer avec le membre du personnel, mais il n'était pas disposé à écouter ou à engager une conversation. Étonnamment, il m'a montré un visage en colère et m'a dit de retourner dans mon pays. Je me suis senti très mal accueilli et manqué de respect de la part de l'Africain à la porte. J'espérais une meilleure expérience dans cet établissement et je suis découragé par le manque de courtoisie manifesté.

AMHIMMID MARYOUL

Je suis vraiment désolé. Je vous ai donné cinq étoiles. Vous méritez mille étoiles. Mes salutations à vous tous, votre frère E.AMHIMMID maryoul

Asif Tamimi

Bonne équipe

SHANHAYMAN

bonjour, comment communiquer avec vous, je suis déjà dans la rue depuis plusieurs mois, vous m'avez promis depuis longtemps

Yao Leo

Première étape vers un respect des droits humains.

Rumon Hazafi

I recently visited this Location and unfortunately, I must express my extreme disappointment and frustration with the service provided. During my visit to collect a important document with my partner, who is an asylum seeker with mobility issues, and our newborn baby, we encountered numerous problems.

Firstly, the staff made a critical error in the document, which caused significant inconvenience as it was rejected by the bank. When I returned to have this corrected, I was denied entry just before their lunch break, despite the urgency of the situation.

Additionally, on a previous visit, we were kept waiting for an excessive three hours, which was particularly distressing considering we had our four-day-old baby with us.

The general attitude of the staff, notably from some African and non-French employees, was unhelpful and impolite. Such behavior is unacceptable and creates an unwelcoming atmosphere.

These experiences have not only caused personal stress but also impacted my professional life, as I've had to take several days off work to address these issues.When I tried to explain the urgency of my situation to a staff member, he pushed the door on my foot, causing it to bleed badly. Despite my injury, I tried to tell him that bank officials were waiting for this document and that I live quite far from the office. I also mentioned the health issues of our baby and the additional expenses we were incurring because we had to change our train tickets numerous times due to these repeated visits.

I hope this feedback is taken seriously and that improvements are made for better customer service and professional conduct. Situations like this should never happen, and it's crucial that everyone is treated with respect and understanding, especially in such sensitive circumstances

Sumon Ahmed

Awkward service. The black ladies behave as like they are original french even the french meet with pleasure.
Baldy black ladies.

Mohammad Reza Bagheri

A very good behaviour and very helpful. But in case of consultation ask one of the rooms what you should do, still saying it's a helpful place